Following the nomination Therese submitted back in April, the East Suffolk & North Essex Foundation Trust ICT team led by Deputy Director, Darren Atkins have made the shortlist for an NHS Parliamentary Award.
Therese said: "I nominated them for the Future NHS category for their work in tackling inefficiencies through technology. One example of this is their efforts in developing virtual robots, which work behind the scenes to cancel and reallocate outpatient appointments when a patient texts to cancel via the appointment reminder service – and the work they do locally is having a really positive impact on patient care. Since July 2018, virtual robots have given 3,800 hours back to the workforce, that’s 101 weeks’ worth of time to spend supporting patients."
"Considering there were over 600 nominations – making the final shortlist is a real achievement – well done to Darren and his team who are true NHS heroes."
