Therese has followed up with the Group Director of Anglian Water, Mark Pendlington, following continued reports of bad odoursaffecting Southwold.
Therese said: "Constituents have shared their concerns with me about the continued odour in Southwold that seems to be coming from Anglian Water property. It is not pleasant for residents or visitors and for a town that thrives on its tourist economy, it is important Anglian Water get a grip on the problem."
Therese added: "Anglian Water have carried out an assessment of their Water Recycling Centre but found nothing untoward which would cause increased odours. However, they believe that the odours could be as a result of septicity in the sewer network – and an odour survey of the sewer network is currently being undertaken. They have promised to share their findings with me and if it is the case that the sewer network is causing the problem – they are committed to carrying out remedial works."
In the meantime, Anglian Water have set up a dedicated mailbox for members of the public: email@example.com. They are asking residents to note a time, location and description of any odours they experience. You can also do this by calling the 24 hour customer call number – 03457 145 145. This will help inform their response and ways in which they can mitigate the problem.
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