29 APR 2019

NHS Heroes Nominated for Parliamentary Award

Therese has nominated a team of NHS heroes for a Parliamentary Award after they saved the East Suffolk and North Essex Foundation Trust 3,800 hours by developing virtual robot technology. The Information and Communication Technology (ICT) team, led by Deputy Director Daren Atkins, are up for an award in the Future NHS category for their work in tackling inefficiencies through technology. One example of this are their efforts in developing virtual robots, which work behind the scenes to cancel and reallocate outpatient appointments when a patient texts to cancel via the appointment reminder service. The projected savings for a year are £1.5million, offering an additional 15,000 clinic appointments to patients.

Automation is also being used in the cardio-respiratory department to book diagnostic procedures and to handle incoming supplier invoices, reducing the need to print paper and waste expert finance resources.

Therese said: "I am delighted to be able to nominate Darren and his colleagues for a Parliamentary Award. The work that he and his team do locally is having a really positive impact on patient care. Since July 2018, virtual robots have given 3,800 hours back to the workforce, that's 101 weeks' worth of time to spend supporting patients."

Darren Atkins, Deputy Director of ICT at ESNEFT, said: ""I am grateful to Therese for her nomination and for recognising ESNEFT's success in using virtual robot technology to release time back to our hardworking staff. Knowing our efforts are bringing real benefits to our patients is so rewarding and this nomination motivates us to do even more."

Photo: L to R – Deputy Director of ICT at ESNEFT Darren Atkins, Robotics and Integration Developer, Ian Mitchell and Head of Cardio-Respiratory at Colchester Hospital, Sharon Archer.

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