Local NHS bosses gave a commitment to fix the 'IT issues' that have prevented some patients from getting anappointment at the Felixstowe Minor Injuries Unit, following Therese's public meeting on Saturday. The meeting enabled patients to put their questions to NHS top brass, including the Chief Officer of the Ipswich and East Suffolk CCG, Ed Garratt.
When the MIU moved to an appointment-based unit back in April, I was assured that patients could still access same-day treatment by calling NHS 111 or via their GP surgeries. However, this hasn't been consistently happening due to a problem with the IT system accessing patients records, meaning the NHS 111 service cannot send through appointments to Felixstowe. Having IT problems is unsatisfactory but they are working on it. The number of people referred to the MIU also doubled in May, higher than the NHS had predicted.
The CCG also recognise that Felixstowe has a higher than average population of elderly people, so are developing plans for a new outreach and drop-in frailty clinic to help prevent avoidable admissions to hospitals.
Therese said: "Thank you to everyone who attended the meeting, I encourage patients to continue to share their experiences with the NHS as that is how they will learn and improve their referral process. I welcome the commitment from the CCG to fix the issues and to continue having conversations with residents about how to improve services in Felixstowe."
Therese was delighted to captain the winning team of female MPs, as they overcame the collective might of female peers to secure victory for the House of Commons in the Macmillan Cancer Support Tug of War last week.
The annual event, this year compered by BBC Deputy Political Editor, John Pienaar, has raised over £3 million for Macmillan since its conception in 1987.
Therese said: "My thanks to everyone who took part, right across the political spectrum, as we raised money for such a worthy cause. Macmillan is the UK's leading cancer support charity providing medical, emotional, financial and practical help for cancer patients."
Therese is hosting a public meeting this Saturday when local NHS bosses, including the CCG's Chief Officer, Ed Garrett, and other NHS representatives will be available to answer questions and concerns about the Felixstowe Minor Injuries Unit.
This follows on from the meeting Therese had with East of England Regional Director, Ann Radmore, after some constituents reported the difficulties of getting access, especially via NHS 111.
The meeting will take place on Saturday 8th June from 930-1030am in a central Felixstowe venue. If you would like to attend please confirm by midday on Thursday 6th June by emailing email@example.com or by calling 0207 219 7164. You will need to include your name and address. The meeting is for constituents only and will be ticketed on a first come first served basis. The venue details will be given to registered attendees. Due to security reasons, ID may be required and anyone who has not pre-registered will not be admitted.
Parliament: House of Commons, London, SW1A 0AA,
Call: 0207 219 7164
Emails sent to Dr Coffey as a DEFRA Minister (and not from constituents) will not be processed. For DEFRA, email Dr Coffey via firstname.lastname@example.org