The East of England has some of the worst ambulance response times in the country, especially in rural areas like large parts of Suffolk Coastal.

I have been leading the campaign to improve response times and get a better deal for patients. After much hard work the service has undergone a lot of positive change over the last few years and long ambulance delays are becoming increasingly rare. I will continue to press the case to make sure the service continues to improve.


11 FEB 2014

Therese Welcomes Key Changes to Improve Ambulance Service

The new Chief Executive of the East of England Ambulance Service, Dr Anthony Marsh, was in Parliament today to brief East ofEngland MPs on the steps he is taking to turnaround the performance of the service.

Speaking after the meeting Therese said: "I am impressed by the strong leadership Dr Marsh is already showing and he has made significant changes to the action plan. He clearly stated that with so many priorities being pursued under the old plan that there was a lack of clarity for all on achieving the better service we all want. We heard that he will focus on a few key actions of the recruitment of 400 new paramedics, accelerating the ambulance replacement programme, maximising clinical staff on the frontline and reducing overheads to invest in more paramedics. The outcome will be that instead of focusing all resources on a few areas in an attempt to hit national targets, patients will not be left waiting so long for ambulances as they have been."

Therese added: "Dr Marsh assured us today that there will be 27 more ambulances out on the road by the end of March and up to 50 more next year. He has also committed to giving MPs quarterly updates on how many paramedics he has recruited and how many ambulances he has deployed in each County".

"The turnaround of the service is taking longer than any of us would have liked but Dr Marsh is already making an impact, going out to see his team, improving staff morale and has a relentless focus on improving the service for patients. The performance of the service has not gone out of the spotlight of the Department of Health or NHS England. I have been working for a long time to ensure the service improves and will continue to keep up the pressure".

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