The East of England has some of the worst ambulance response times in the country, especially in rural areas like large parts of Suffolk Coastal.

I have been leading the campaign to improve response times and get a better deal for patients. After much hard work the service has undergone a lot of positive change over the last few years and long ambulance delays are becoming increasingly rare. I will continue to press the case to make sure the service continues to improve.


08 JUL 2014

Ambulance Bosses Update MPs on Turnaround Progress

Therese today hosted a meeting with the Chief Executive and the new Interim Chairman of the East of England Ambulance Service, Anthony Marsh and Sarah Boulton to update MPs on the progress of the turnaround plan to improve rural response times and the resilience of the service.

Therese said: "We were last updated in February so it was useful to find out the progress being made. The Trust is now under the strong leadership of Dr Marsh who step by step is turning around performance. He has already recruited over 300 student paramedics and is aiming for more than 400 by September, 3 months ahead of schedule. I was particularly pleased to learn that more than half of those student paramedics who had previously been recruited but were left with incomplete training have now completed that training. So more staff are out on the front line which is great news for patients right across East Anglia."

Therese added: "I was also pleased to hear that Dr Marsh has deployed 147 brand new ambulances on the region's streets bringing the average age of the fleet down to 7 years. 120 more are on order and by March that average age will reduce to 5 years. Previously around 15% of ambulances would be off the road at any one time because of breakdowns."

"Dr Marsh recognises that the full turnaround of the service won't happen for another 18 months as more paramedics are recruited and deployed but we can already see that progress is being made and staff morale has improved. My colleagues and I will continue to press the case for a better service and together we will make sure East of England patients get the service they deserve".

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