The East of England has some of the worst ambulance response times in the country, especially in rural areas like large parts of Suffolk Coastal.

I have been leading the campaign to improve response times and get a better deal for patients. After much hard work the service has undergone a lot of positive change over the last few years and long ambulance delays are becoming increasingly rare. I will continue to press the case to make sure the service continues to improve.


09 MAR 2016

Ambulance Boss Quizzed by MPs

Therese held a meeting in Parliament today for Eastern MPs to hear from the Chief Executive of the East of England ambulance service, Rob Morton. He was joined by Chairman, Sarah Boulton and Director of Nursing and Clinical Quality, Sandy Brown.

The meeting is the latest in a series of updates on the Turnaround Plan to improve response times and was the second opportunity for MPs to grill the Chief Executive on progress made, now he has had time to settle into the role.

Therese said: "The Ambulance Service has gone through significant change over the last two years, recruiting more staff and investing in a new fleet of ambulances. I am satisfied that ongoing issues with handover times at hospitals, including the Norfolk & Norwich, are beginning to be addressed with the Ambulance Service getting tough with those hospitals who are the worst offenders."

"Problems with response times in rural areas like East Suffolk remain and I am determined to keep a laser-like focus on the Service to ensure the full Turnaround Plan is implemented. We must also continue to scrutinise money being put into the service so that it is spent beneficially for patients."

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